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A Commitment to Unsurpassed Quality and Service

Glatfelter PEOPLE are known throughout the industry as paper specialists, with the experience and technical expertise to tackle the most complex customer challenges.

Our team approach to customer service partners each customer with a dedicated sales representative, support person, and quality engineer. Furthermore, each market segment is supported by product development specialists in the lab and product engineers on the manufacturing floor. As a team, we work with you to achieve your business goals.

Services to Help You Succeed

Manufacturing flexibility
Real-time access to order status, shipments, and inventories 24 hours a day
Customized inventory programs
Onsite troubleshooting
Local and global support
Pilot coater & calender available to outside parties on contract
Unrivaled quality and proven performance

We offer a broad range of support services, but our most valuable service is personal attention from a team of people who understand your business.

Saving You Time with 24-hour access

MyGlatfelter.com - Glatfelter's B2B E-commerce web site gives customers easy access to real-time information, 24 hours a day, 7 days a week. In this secure site, customers can place orders, view order status, release inventory and track shipments using carrier-enabled Global Positioning Systems (GPS) and more.
Login or Request an Account.

Carbonless E-Commerce
Glatfelter's E-commerce web site dedicated to carbonless and forms customers. This site provides customers easy access to real-time information, 24 hours a day, 7 days a week. In this secure site, customers can place orders, view order status, release inventory and more.
Login or Request an Account.

Sales and Purchasing Terms and Conditions

Glatfelter United States
Terms of Condition of Purchasing - (32KB PDF)
Terms of Condition of Sales - (72KB PDF)
Child and Forced Labor Policy - (15.8KB PDF)
Spring Grove Mill Vendor Safety Training Policy - (44KB PDF)

Glatfelter Caerphilly
Terms and Conditions of Purchasing - English version (55KB PDF)
Terms and Conditions of Sales - English version (90KB PDF)

Glatfelter Falkenhagen
Terms and Conditions - German version (14KB PDF)
Terms and Conditions of Purchasing - German version (106KB PDF)
Terms and Conditions of Purchasing - English version (106KB PDF)

Glatfelter Gernsbach
Terms of Condition of Purchasing - German version (66KB PDF)
Terms of Condition of Purchasing - English version (57KB PDF)
Terms of Condition of Sales - German version (24KB PDF)
Terms of Condition of Sales - English version (30KB PDF)
Guidelines for external personnel- German Version (333KB PDF)

Glatfelter Lydney
Terms of Condition of Purchasing - English version (55KB PDF)
Terms of Condition of Sales - English version (33KB PDF)

Glatfelter Scaer
Terms of Condition of Purchasing - French version (113KB PDF)
Terms of Condition of Sales - English version (12KB PDF)
Terms of Condition of Sales - French version (11KB PDF)

Need Assistance?

Call 1-866-744-7380 or use our Contact Request form.