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Quality Manager

Glatfelter is seeking a Quality Manager for our Mt. Holly, North Carolina, site.  The Quality Manager will lead  the Quality Team and supervise all quality related processes on site, including gathering/analyzing relevant data, developing/executing quality improvement projects, and supporting the Integrated Management System and audit program.

Duties & Responsibilities

  • Monitors quality-relevant key figures and implements corrective/preventive measures to improve product quality and secure compliance with quality specifications
  • Develops statistical process controls and monitors performance results with help from operations staff
  • Gathers relevant data and produces statistical reports and trends
  • Defines quality procedures; establishes and maintains controls and documentation procedures
  • Plans, implements, and executes quality improvement projects and for the validation process
  • Develops service processes for active management of internal and external complaints
  • Supports the selection and validation of new and existing suppliers
  • Supports negotiations of quality assurance agreements and specifications with customers and suppliers
  • Ensures that processes needed for the Integrated Management System (ISO 9001 etc.) are established, implemented, and maintained
  • Manages (re-)certification audits and further development of the IMS according to product and/or customer requirements
  • Prepares internal (Glatfelter) and external (suppliers) audit program
  • Supports product innovation initiatives in partnership with product development, production, and sales


Education: Bachelor’s Degree in Engineering or relevant science (chemistry, biology, physics). Master’s degree preferred.

Experience: Minimum 8 years of relevant experience in a manufacturing environment.

  • Internal/external ISO 9001 certification; ISO 14001 and ISO 45001 preferred
  • Strong passion for safety, quality and environmental excellence
  • Outstanding communication skills are required, both verbal and written
  • Demonstrated project management and continuous improvement capabilities
  • Demonstrated ability to form productive working relationships with a wide range of stakeholders: internal (employees at all levels) and external (suppliers, customers, competitors, governmental agencies, public)

If you are interested in this role, please apply on Glatfelter’s website to be considered.  Please do not reach out to executives or individuals directly.  Thank you.

EOE/Vet/Disability/AA Employer

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Quality Manager (Full Time)

  • Mount Holly Site - Mount Holly, NC, USA
  • Manufacturing & Production

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